Shipping and Returns
- Standard shipping is free in the U.S, Hawaii, Alaska, Puerto Rico, and Indonesia on all orders over $100.
- If you wish to do express shipping, please contact our Customer Service - firstname.lastname@example.org and will email you for delivery options and price quotes.
Please email us - email@example.com for shipping fee anywhere else in the world. Customs fees, duties, or taxes with your purchase are the responsibility of the customer.
- Orders usually ship 1 - 3 days after the order has been placed. Please allow time for processing.
- Mahisi is not responsible for any lost packages during transit. It is the customer's responsibility to provide the most accurate shipping information, and will be held liable for any fees incurred for orders returned to Mahisi for inaccurate delivery information.
- We want you to be happy with your purchase. You may return or exchange your purchase to Mahisi within 14 days of your purchase date, unless otherwise specified in a specific offer.
- We charge 15% re-stocking fee for all returned orders.
- The customer is responsible for return shipping.
- Please email firstname.lastname@example.org with your order information. We will send you a Return Authorization number via email.
- Once you've received a Return Authorization number, please send the product to:
954 Lexington Ave #131
New York, NY 10021
- Returns may take up to 7 business days to process from date of receipt at Mahisi office.
- We do not accept products that have been used. All returns must be in the original packaging with the tag attached. All purchase on sale are final sale and cannot be returned or exchanged.
- Purchases outside the United States will not be accepted.